Wednesday, September 5, 2007

Chuckie’s not a monster

I am going to call out a team member in this post. To protect his identity, I won’t tell you his middle name. Anywhoo … Chuck [?] Bryan exhibits behaviors that deserve recognition:
  • He calls people directly on the phone to discuss complex topics.
  • Even when he disagrees with me, I feel like buying him a beer.
  • He properly prioritizes the workload on his desk.
  • He plays nice with the other kids in the sandlot.
  • When he takes an action, he writes it down.
  • He’s a closer - he gets things done.
  • He knows when to start talking.
  • He knows when to stop talking.
  • He tells me ‘No.’
On the last point, who do you like better: a) the team member who tells you ‘yes’ and than chronically fails to deliver or b) the team member that flatly refuses to do some task? Today, Chuck told me, “Nobody cares about this particular deliverable, except you ... I’m not going to do it.” After the initial jolt of indignation, I had to acknowledge to myself that he was right.

Did I mention that Chuck is the offering manager for six solutions that will announce 4Q? While shepherding those offerings, he's engineering changes to our solution edition process to scale our operations with fewer resources. He's relentless about finding ways to circumvent unnecessary Process Scope.

Give me 10 Chucks and 10 “Nums” and I’ll beat our competition senseless.